Hear Directly from Our Customers

Rob Quarles, owner of Cheyenne Mountain Ace Hardware

Nestled in the shadow of Cheyenne Mountain on the Southwest side of Colorado Springs, Cheyenne Mountain Ace Hardware a welcome addition to the surrounding community as of June 2023.  The store is locally-owned and operated by the Quarles family.

“As a new Ace store owner, there is mind-boggling list of things to consider and compete to open the store and keep it functioning smoothly. I was fortunate that my Ace District Manager connected me with DilSe.IT. Their deep understanding of Ace store operations and technology needs meant that I could trust them to manage all of the technology aspects of my new business so I could focus on merchandise selection, store layout, and hiring a strong staff. DilSe.IT enables me to get the most value from my store’s technology assets and gives me peace-of-mind that IT support is available when I need it.”  Read more >  Watch the video>

Rob Quarles
Owner, Cheyenne Mountain Ace Hardware

Golden Ace Hardware

Opened in 2022, Golden Ace Hardware is a branch store for the Erwin family who have owned and operated Green Mountain Ace Hardware in the Western Denver suburb of Lakewood for three generations.  Nearby Golden is a picturesque town nestled in the foothills of the Rocky Mountains.  It is also home to the Coors Brewery and the Colorado School of Mines.  The town has been without a locally-owned hardware store for several years until Golden Ace became a reality.

“DilSe.IT played an essential role in building our new Golden, Colorado Ace Hardware store’s technology infrastructure from the ground up. They handled the data cabling, network gear, surveillance, computers and software setup flawlessly.  In addition, Dil Se provides user-friendly email and VoIP phone service across our two Ace store locations, and provides the necessary guidance to familiarize our employees with the technology and help them effectively navigate it. Following the successful installation in Golden, DilSe.IT offered us a cost-efficient managed services plan which gives us peace of mind in knowing that any tech-related issues will be handled properly and in a timely manner. I highly recommend DilSe.IT to business owners looking to improve their technology infrastructure and reduce tech-related stress ––without hiring internal IT employees.”

Todd Erwin
Owner, Golden Ace Hardware

Established in 2012, Ace Hardware on The Fax is a locally owned hardware store, located in a “recycled” 1947 building on East ColFax Ave, one block west of Quebec in Denver, Colorado. Known locally as “Ace on the Fax” and “Denver Outdoor Power” the store is a destination for outdoor power equipment sales and service from brands like STIHL, Honda, Toro and Craftsman. They are also a full-service lawn and garden, paint and hardware destination.

“DilSe.IT has been an invaluable resource during the construction, startup and operations of Ace on The Fax. Paresh and his team were integral to the design and specification process for our telecom and retail Point of Sale systems. During that process great attention was given to specifying systems that not only met business requirements but also provided high reliability and did so with the best possible startup or ongoing maintenance costs. Our implementation required network, telecom and PC hardware, software, cabling, CCTV integration, startup, testing, interfaces with Epicor Eagle POS system, as well as negotiation with telecom service providers. DilSe.IT managed the entire process expertly and our business objectives were met on time and on budget. Over the first two years of operation DilSe.IT has continued to provide excellent service, not only in terms of response to periodic maintenance needs but have continued to bring innovations that lower our ongoing maintenance costs or provide additional value.”

Mary Cottrell
Owner, Ace On The Fax

“Over the last several years as an Ace Hardware Project Manager I have had multiple delightful opportunities to work closely with DilSe.IT. This working relationship has come about as a result of Ace Retailers needing sales and installation expertise of low voltage wiring/termination, expertise in telephone equipment, expertise in security systems and expertise in other forms of low voltage work. This multi-year professional relationship has been a wonderful experience! Elements that have made these many experiences so delightful is to see firsthand how DilSe.IT approaches Ace Retailers with a very positive, enthusiastic explanation of their work, their service proposals and the execution of that work. Beyond working with Ace Retailer and myself to also see how smoothly they coordinate their work alongside the many ‘trades and others involved when work like this is taking place. An element in this regard that has truly caught my attention is their continued efforts in putting others in front of themselves. This is an amazing human personality trait! The work of DilSe.IT has proven most professional, most economically beneficial and most reliable. This Ace Project Manager is most pleased with this relationship.”

Gary L. Johnson
Ace Hardware Corporation