Hear Directly from Our Customers

Rob Quarles, owner of Cheyenne Mountain Ace Hardware

Nestled in the shadow of Cheyenne Mountain on the Southwest side of Colorado Springs, Cheyenne Mountain Ace Hardware a welcome addition to the surrounding community as of June 2023.  The store is locally-owned and operated by the Quarles family.

“As a new Ace store owner, there is mind-boggling list of things to consider and compete to open the store and keep it functioning smoothly. I was fortunate that my Ace District Manager connected me with DilSe.IT. Their deep understanding of Ace store operations and technology needs meant that I could trust them to manage all of the technology aspects of my new business so I could focus on merchandise selection, store layout, and hiring a strong staff. DilSe.IT enables me to get the most value from my store’s technology assets and gives me peace-of-mind that IT support is available when I need it.”  Read more >  Watch the video>

Rob Quarles
Owner, Cheyenne Mountain Ace Hardware

Golden Ace Hardware

Opened in 2022, Golden Ace Hardware is a branch store for the Erwin family who have owned and operated Green Mountain Ace Hardware in the Western Denver suburb of Lakewood for three generations.  Nearby Golden is a picturesque town nestled in the foothills of the Rocky Mountains.  It is also home to the Coors Brewery and the Colorado School of Mines.  The town has been without a locally-owned hardware store for several years until Golden Ace became a reality.

“DilSe.IT played an essential role in building our new Golden, Colorado Ace Hardware store’s technology infrastructure from the ground up. They handled the data cabling, network gear, surveillance, computers and software setup flawlessly.  In addition, Dil Se provides user-friendly email and VoIP phone service across our two Ace store locations, and provides the necessary guidance to familiarize our employees with the technology and help them effectively navigate it. Following the successful installation in Golden, DilSe.IT offered us a cost-efficient managed services plan which gives us peace of mind in knowing that any tech-related issues will be handled properly and in a timely manner. I highly recommend DilSe.IT to business owners looking to improve their technology infrastructure and reduce tech-related stress ––without hiring internal IT employees.”

Todd Erwin
Owner, Golden Ace Hardware

Established in 2012, Ace Hardware on The Fax is a locally owned hardware store, located in a “recycled” 1947 building on East ColFax Ave, one block west of Quebec in Denver, Colorado. Known locally as “Ace on the Fax” and “Denver Outdoor Power” the store is a destination for outdoor power equipment sales and service from brands like STIHL, Honda, Toro and Craftsman. They are also a full-service lawn and garden, paint and hardware destination.

“DilSe.IT has been an invaluable resource during the construction, startup and operations of Ace on The Fax. Paresh and his team were integral to the design and specification process for our telecom and retail Point of Sale systems. During that process great attention was given to specifying systems that not only met business requirements but also provided high reliability and did so with the best possible startup or ongoing maintenance costs. Our implementation required network, telecom and PC hardware, software, cabling, CCTV integration, startup, testing, interfaces with Epicor Eagle POS system, as well as negotiation with telecom service providers. DilSe.IT managed the entire process expertly and our business objectives were met on time and on budget. Over the first two years of operation DilSe.IT has continued to provide excellent service, not only in terms of response to periodic maintenance needs but have continued to bring innovations that lower our ongoing maintenance costs or provide additional value.”

Mary Cottrell
Owner, Ace On The Fax

“I am so thankful for the day I met Paresh Rana and started working with DilSe.IT! From the very first day and throughout many years of work, this company has changed how I more efficiently do business. The level of service and knowledge from Paresh Rana across both Mac & PC is exceptional over the top. The suggestions given to me for the phone service and IT solutions are top notch. I trust this company with everything related to my business. I operate a very stressful Mortgage Company where I need our systems to operate at the fastest level of speed and with the utmost in reliability. Everything DilSe.IT has incorporated into my business has done just that and then some. I cannot even imagine working with another company no matter what cost savings they may offer. Knowing I will always be taken care of, sometimes even at a moment’s notice, is worth Gold to me. Honestly, I cannot thank them enough for the impact they have had on my own level of stress and peace of mind!”

Michael Delzer
First Class Financial Services

“Over the last several years as an Ace Hardware Project Manager I have had multiple delightful opportunities to work closely with DilSe.IT. This working relationship has come about as a result of Ace Retailers needing sales and installation expertise of low voltage wiring/termination, expertise in telephone equipment, expertise in security systems and expertise in other forms of low voltage work. This multi-year professional relationship has been a wonderful experience! Elements that have made these many experiences so delightful is to see firsthand how DilSe.IT approaches Ace Retailers with a very positive, enthusiastic explanation of their work, their service proposals and the execution of that work. Beyond working with Ace Retailer and myself to also see how smoothly they coordinate their work alongside the many ‘trades and others involved when work like this is taking place. An element in this regard that has truly caught my attention is their continued efforts in putting others in front of themselves. This is an amazing human personality trait! The work of DilSe.IT has proven most professional, most economically beneficial and most reliable. This Ace Project Manager is most pleased with this relationship.”

Gary L. Johnson
Ace Hardware Corporation

“DilSe.IT has been helping me with my IT stuff and photo studio network gear for years. I have many networked computers, archive storage devices, backup systems, printers, TVs, wireless music and ethernet connections. To be honest, I don’t really know exactly what they do to make it all work, but therein lies their genius. They get things done with a smile, little expense, and nothing is ever a problem for me. When you can tell someone “I want this to work like this” and a few minutes later it does, then you are living the dream. Paresh and Dalen help me live my dream.”

Andrew Clark Photography

“Prior to retiring to Castle Pines, Colorado, I was the President and Chief Executive Officer of a $6B Fortune 500 company, Flowserve (NYSE: FLS), where I had a complete IT staff at my disposal to support my computer/processing needs. Upon moving into our new home, my wife and I soon realized our fully integrated electronic system required major support, similar to what I had as CEO. Through a neighbor, I contacted Paresh and quickly realized he was not only a brilliant IT support person, but his knowledge of computing, software, hardware and system integration, compounded by his vision of the future, made him invaluable as part of our family. He also has the rare ability to break down difficult complex tasks into simple phases that both my wife and I can easily understand. Whenever we have had an issue with our system, Paresh has always made himself available at all hours of the day and night as well as weekends. We couldn’t have asked for a smarter and more personable person to be part of our team.”

Lewis Kling