Yes. We recommend a password, such as your Ace store # and a 5 minute screen saver time-out setting.
Archives: FAQs
No. Users with access to Eagle Role Based Security (security bit #14) can make changes to any role or role assignments.
You should immediately disconnect the PIN pad from the computer but avoid disconnecting it from power. You should also disconnect the POS workstation from the network but leave it turned-on. Put a note on the POS terminal […]
Do not touch it or plug it in. Immediately notify your manager. Unknown USB devices can install malware or keyloggers within seconds.
Sharing your password—even with a coworker—is a serious security risk. It creates a weak link that cybercriminals can exploit and violates PCI compliance standards. Always use your own credentials and never write them down or […]
If you do not use Google Workspace for your company’s business email, you can create a free Gmail account to use when setting-up your Zebra devices. DO NOT let your employees set up devices using […]
Yes, store computers should be locked down to restrict general web browsing in order to reduce the risk of malware and phishing attacks. However, you can still allow safe access to specific, approved websites—like manufacturer […]
If someone calls pretending to be from Epicor or another trusted vendor and asks for access or sensitive information, do not provide any details or take any action. Hang up and immediately report the call […]
If your store is not PCI compliant, you risk severe consequences in the event of a data breach—including fines, legal liability, loss of credit card processing privileges, and reputational damage. Even one incident can cost […]
Windows passwords are essential for protecting your store’s systems and customer data. Without them, anyone—including a disgruntled employee or outside attacker—can access sensitive information, install malware, or tamper with store operations. While it may seem […]