A single successful cyberattack—like ransomware—can shut down your ability to take payments, access inventory, or operate registers. That could mean days of lost sales and even potential layoffs. 60% of small businesses that suffer a […]
FAQ Category: General Cybersecurity Questions
You’re an easy target. Big businesses have sophisticated infrastructure, security measures, and security response teams, making small businesses with less advanced cybersecurity measures, like your Ace Hardware store, more appealing to hackers. Small businesses like […]
Personally identifiable information (PII) includes details that can identify an individual, such as names, addresses, phone numbers, credit card data, or loyalty account information. At your Ace Hardware store, PII is typically collected during transactions […]
If someone calls pretending to be from Epicor or another trusted vendor and asks for access or sensitive information, do not provide any details or take any action. Hang up and immediately report the call […]
Even if you don’t sell products online, hackers can still target your website or social media accounts to damage your reputation and misuse the trust you’ve built. If they gain access, they can impersonate your […]
Yes. Guidelines for creating an Information Security Policy and an Incident Response Plan are available on Ace Way of Retailing (AWOR). DilSe.IT can help you craft policies and procedures specific to your company.
Cybersecurity is the practice of protecting your store’s systems, data, and devices from digital threats such as hackers, malware, and scams. It’s essential because a cyberattack can compromise customer payment information, disrupt operations, and damage […]
Immediately report suspicious emails to your manager, your IT company (like DilSe.IT), and forward the email to fraud@acehardware.com. Then delete it. If a phone call seems suspicious—especially if someone is requesting remote access or personal […]
Phishing is a cyberattack where scammers pretend to be someone you trust (like a vendor or bank) to trick you into revealing personal or store-related information—usually by clicking a malicious link or downloading an infected […]
If you discover adware or malware on a store computer, immediately disconnect the device from the internet to prevent further harm, and report the issue to your store manager or IT provider (such as DilSe.IT). […]