Communication and Collaboration for Small Businesses

May 24, 2022


Communication and collaboration are essential for all businesses to be profitable and to grow.  One might think that communication and collaboration is easier in a small business with less that 100 employees than in a larger business.  Unfortunately, this is seldom true.  While larger businesses frequently employ technologies to enable communication and collaboration, smaller businesses often lack the know-how, the resources and the budget to do the same.

Take a simple thing like email for example:  How many times do you see an email address published from a small business with an @gmail or @aol URL?  Many small businesses rely on personal email addresses to communicate with their customers, suppliers and employees.  Or take the example of a budget spreadsheet:  It is created by the owner on her computer and emailed to the sales manager and the operations manager.  Before you know it, there are 3 competing versions of the same spreadsheet – not to mention once employees start entering the actual sales into the budget over time.  Data is lost or conflicted and confusion reigns.  

At DilSe.IT we provide a better way… A seamlessly integrated set of communication and collaboration technologies we call the Affinity Server:  1)  An email and calendar for every employee that is accessible on their mobile device, plus distribution lists for sharing information with groups of employees.  2) Public email addresses for communicating with customers and suppliers that don’t change as employees come and go.  3) Powerful spam and threat filters to protect your company data and computers.  4) Shared calendars to communicate what’s happening inside the business and with your marketing campaigns to customers.  5) File sharing so important documents – like that budget spreadsheet – can be shared among key employees, and with customers and suppliers, with documents securable at different levels.  6) Always-available backup and recovery of important files with multiple versions maintained in-case something important gets accidentally changed or over-written.  7) Immunity from ransomware threats because proprietary data is always protected and recoverable.  And, 8) Secure, encrypted connections between your business and your remote employees to protect your sensitive information.

Enabled with these powerful technologies, small businesses can unleash their full potential to grow and profit from whatever product or service makes them unique!  If you want to know more, email us at sales@dilse.it